Shipping a quality product that performs well in the field builds confidence in your brand and customer loyalty. There are often dozens of variables to test to make sure your product meets expectations and to minimise warrantee returns.
For the Polaris headset we tested the weight distribution and rubberised earhook sizes to ensure all users could comfortably wear the device for long periods of time. Base hinges were tested over many cycles, and various adhesive tapes were load tested to ensure the touch panels wouldn’t delaminate. Drop testing resulted in small changes to the snap fits to guarantee the casings wouldn’t disengage if accidentally dropped off a desk.